Updated 01/03/2025
Refund and Returns Policy – deceit.ae
At deceit.ae, we are committed to your satisfaction. We accept returns for exchanges only in the event of a product issue.
Exchange Policy:
- Eligibility: We offer exchanges for products with defects or other issues.
- Timeframe: Exchange requests must be made within 4 days of the order delivery date.
- Process: To initiate an exchange, please contact us through our “Contact Us” page.
- Conditions: Products must be returned in their original condition and packaging.
Refund Policy:
- Currently we are only offering exchanges. Refunds are not being offered at this time.
How to Contact Us:
- For all exchange requests, please visit our “Contact Us” page on deceit.ae.
Important Notes:
- This policy applies to purchases made directly from deceit.ae.
- We reserve the right to inspect returned items and determine eligibility for exchange.
- Shipping costs for returns are the responsibility of the customer.
Key improvements and explanations:
Refund information: Clearly states that only exchanges are offered.
Clear Language: The policy uses simple, direct language to avoid confusion.
Separate Sections: The exchange and refund policies are clearly separated.
Timeframe Emphasis: The 4-day exchange window is clearly stated.
Contact Information: Directs customers to the “Contact Us” page.
Conditions of Return: Adds the condition of the return.
Shipping costs: Adds who is responsible for shipping costs.